Refund Policy

  1. Every effort will be made to hold every event despite poor weather or playing restrictions due to a pandemic. This may include a venue change.  It is everyone's best interest to hold the event so if the event is on no refunds will be offered. 
  2. Due to non-refundable costs paid up front for fields, refs, managers, goals, insurance, directors, coaches, awards, uniforms, vendors, etc...under no circumstances will a team or family receive a full refund if any event including games are cancelled before or during the event. 
  3. No refunds will be issued at any time for any tournaments or showcases: games or teams canceled or dropping out for the following reasons: pandemics, not enough players, forfeits, score discrepancy, no-shows, venue changes, costs, fights or age eligibility disputes.
  4. No refunds will be issued for games shortened or if one game is canceled due to weather.
  5. If a team plays three games in a 2-Day tournament they will not be eligible for a refund.
  6. If a team only plays 0, 1 or 2 games in a 2-day tournament, that team will receive a $250.00 refund or a $350 credit towards a future MDLX Tournament.
  7. There are no refunds for 1-day tournaments or 1-day showcases. A credit may be considered on a case by case basis. 
  8. No refunds will be issued for playoff or championship games canceled due to weather.
  9. At Showcases any player who commits to a college after registration, will only receive a 75% refund. Committed players are still encouraged and welcome to attend and play in recruiting showcases.
  10. At Showcases refunds due to major injury that prevents a player from playing will be subject to a $100 fee. A letter from Doctor may be required.  
  11. At Showcases there are no refunds or credits for no-shows or cancellations for ANY reason within 4 weeks of the start date of any event. 

MADLAX STAY & PLAY POLICY

Madlax has a convenient "Stay and Play" policy for all Madlax events. Each team registering must make their hotel reservations through the HOTEL BOOKING link associated with the event in order to play.  Staying at an approved hotel is an event requirement.

Locking in the best rates possible is the reasoning behind the Stay and Play policy. 

Thank you for staying in an approved hotel. 

Weather

If there is impending thunderstorms in the area, we will notify all coaches, directors, scorers tables & fans that a storm warning is in effect. We will send out the initial warning when the storm reached within 15 miles of the facility. 

When the storm is within 5 miles, we will ask all participants to proceed to their vehicles in the parking lot & seek shelter. All tents should be dropped if possible or risk having them destroyed in the wind.  In the event of a delay, we will push back the game start times or condense games to allow all teams their appropriate amount of games.